BA Honours, Political Science and French, Wilfrid Laurier University, 1985
MA, Political Science, Wilfrid Laurier University, 1992
Professional Development
Segregated Funds, Investment Funds Institute of Canada, 2001
Investment Funds in Canada, Sales, Investment Funds Institute of Canada, 1999
Associate, Agency Insurance Administration, (AIAA) Life Office Management Institute (LOMA), 1999
Associate, Customer Service, (ACS), Life Office Management Institute, (LOMA) 1988
Writer
Magazine articles, profiles and advertorials
Web content
Corporate communications, profiles,newsletters, brochures, marketing materials and web content
Client communications
Procedure documents
Contract amendments
Training manuals and materials
Powerpoint presentations
Plain language materials
Applications, codes of ethics and booklets
Press releases
Legislation analysis, risk assessment and position papers
Performing arts biographies
Essays, articles and reviews for on-line and print publications
Editor
Plain language materials
Performing arts programmes
Marketing materials
Annual reports, financial reports, fund performance documents
Client communications
Training materials
Web-based articles
Press releases
Training/Public Speaking
Guest lecturer at area secondary school
Workshop presenter: "Social Media and Writers."
Appeared as featured guest on radio talk show to discuss helping a spouse through job loss
Developed, created and presented presentations on topics such as Canadian private pension legislation reform, pension governance, and a Pension 101 for sales representatives unfamiliar with Canadian pension laws.
Developed and created Powerpoint presentation to promote Canadian Medical Suppliers’ Alliance
Clients and Publications
Integrated Marketing Services Inc
Professional Writers Association of Canada
Advantage: Canada's Magazine for Business Executives
Advisor's Edge
Waterloo.Openfile.ca
Broker Dealer 411.com
Backpack Magazine
Readers' Digest
Canadian Living
Allergysense.com
Rose Theatre, Brampton, Ontario
American Red Cross
Grand Magazine
K-W Musical Productions
Cat Fancy
Today’s Bride
Music Times
Waterloo Chronicle
Grand Philharmonic Choir
www.samarins.com
Canadian Medical Suppliers’ Alliance
Centre for International Governance Innovation
Waterloo Entertainment Centre
PROFESSIONAL ASSOCIATIONS
Professional Writers Association of Canada
Editors' Association of Canada
Cat Writers’ Association
Canadian Society for Children’s Authors, Illustrators and Performers
Society of Children’s Book Writers and Illustrators
CONTINUING EDUCATION
Writing for the Web, 2009
Romance Writing, 2008
Writing Descriptive Settings, 2008
Eight Step Editing, Editors’ Association, 2007
Keys to Effective Editing, University of Waterloo, 2006
Fundamentals of Technical Writing, University of Waterloo, 2005
Business Marketing Writing, University of Waterloo, 2005
Writing Great Technical Documents, University of Waterloo, 2005
EMPLOYMENT HISTORY
Contributing Editor, Waterloo Region Open File, 2011 to present
Freelance Writer and Editor 2005-present
Writer/Editor/Proofreader, Grand Philharmonic Choir, (volunteer) 2005-present
Compliance Consultant, Manulife Financial 2003-2004
Legislation Analyst, Manulife Financial 2000-2002
Customer Service Representative, Manulife Financial 1996-2000
Collections Officer, Creditel of Canada, 1994-1996
Manager, Emergency Medical Call Centre, World Access Canada, 1992-1993
Customs Officer, Government of Canada, 1985-1992
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